Resources
The latest insights, news, webinars, whitepapers and tools from the sales and customer experience experts at Imparta.
Key Dynamics of the Procurement RFQ Process
We have lost count of the number of times friends and business leaders have complained about how much harder business is today…
Key Dynamics of the Procurement RFQ Process
We have lost count of the number of times friends and business leaders have complained about how much harder business is today…
How to Stay on the Right Side of Procurement
We have lost count of the number of times friends and business leaders have complained about how much harder business is today…
How to Stay on the Right Side of Procurement
We have lost count of the number of times friends and business leaders have complained about how much harder business is today…
Retail Customer Experience
In a world of gaming, VR and AI, could it be that an old-fashioned board game is the answer to delivering better…
Retail Customer Experience
In a world of gaming, VR and AI, could it be that an old-fashioned board game is the answer to delivering better…
Make the Fitting Room an Awesome Customer Experience
There is probably only one real reason for a normal person to go into a fitting room: to make a purchase decision!…
Make the Fitting Room an Awesome Customer Experience
There is probably only one real reason for a normal person to go into a fitting room: to make a purchase decision!…
How to Make the Right First Impression When the Customer Enters Your Shop
‘Can I help you – or are you just looking?’ This is the ‘question’ that I so often hear when entering a…
How to Make the Right First Impression When the Customer Enters Your Shop
‘Can I help you – or are you just looking?’ This is the ‘question’ that I so often hear when entering a…
E-Learning Optimises Induction
In the early years of e-learning, many companies confused cost savings with value. Libraries of e-learning modules were subscribed to, LMS systems…
E-Learning Optimises Induction
In the early years of e-learning, many companies confused cost savings with value. Libraries of e-learning modules were subscribed to, LMS systems…
Six Complaints Barriers
There is an ongoing gap between what customers say they want and the experience many organisations actually deliver. Imparta gathered together a…
Six Complaints Barriers
There is an ongoing gap between what customers say they want and the experience many organisations actually deliver. Imparta gathered together a…
Sales Induction – a Necessity or a ‘Nice to Have’?
In the second instalment of our Sales Induction series, we quantify the critical need for a comprehensive sales induction programme. You’ll know…