Handle Overdue Debt

What does it cover?

Imparta’s Handle Overdue Debt Intervention is designed to help sales, service and collections teams to have effective conversations with customers who are late or unable to pay invoices. This is an increasingly common situation and will continue to be a factor throughout the prospect of Stagflation: inflation combined with a recession. Bad debt can have a significant impact on the balance sheet, so it’s critical to create solutions that work for both parties, and put you at the top of the list for customers with multiple creditors. This intervention, which is a half-day virtual training course, draws on Imparta’s long experience with effective service and collection conversations.